The questions listed in this section are the ones most
frequently received at the Gasboy's Help Desk.
Click on a topic and review the questions with their
answers before you call. This may save you some time.

Any use of the information contained is at your own risk.

 
 
Question: Local modem is down.
 
Answer: Check the PC site file setup.
Is the COM port connected? Are external LEDs lit?
Make sure it is an approved Gasboy modem. (Hayes compatible - currently supplying Boca modems). Otherwise, try connecting to the site with terminal emulation software, such as Window's HyperTerminal or ProComm.

If the site has a dial in modem, determine whether it can be accessed remotely.

If none of this is possible, then there is a hardware problem in the system or a bad phone line. Consult modem and/or hardware documentation.

 
 

To return to the list of PC questions click the red PC Questions tab at the top
of the screen or click the BACK button of the browser.

Return to the Frequently Asked Questions menu

General Questions CFN Questions PC Questions 1000 Series Questions Pump Questions

.
830 East 15th St
Sioux Falls SD 67101
To Contact us Call us at 1-605-336-2130
Or email at

  Home  Sales  Service  Tech  Contact  Links  Sitemap
Add this site to your favorites Legal Parts Page
Online Catalog New Ruby Plu Software
New Ruby Backup / Restore Utility
Ruby C-store Setup Software

We accept Online Payments
VisaMaster CardDiscoverAmerican ExpressPay PalElectronic Check Processing
Bank Transfer