The questions listed in this section are the ones most
frequently received at the Gasboy's Help Desk.
Click on a topic and review the questions with their
answers before you call. This may save you some time.

Any use of the information contained is at your own risk.

  
 
Question: Software key errors, "missing or incorrect software key."
 
Answer: Check that connection between printer and PC is secure.

Make sure the CMOS setting is set to standard, not bi-directional (enhanced). (We don't support CMOS, need to get a PC technician to do this)

Also make sure PC port does not have too much voltage (75 volts). If so, this will blow a key. Have a PC technician check the port for voltages.

Send key in to Tech Support (Fed Ex to fleet group) to have it tested

 
 

To return to the list of PC questions click the red PC Questions tab at the top
of the screen or click the BACK button of the browser.

Return to the Frequently Asked Questions menu

General Questions CFN Questions PC Questions 1000 Series Questions Pump Questions

.
830 East 15th St
Sioux Falls SD 67101
To Contact us Call us at 1-605-336-2130
Or email at

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