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iX Technology Platform
Q&A |
| What is the iX Technology
Platform? |
| The iX Technology Platform is the most advanced
set of dispenser electronics ever released by Dresser Wayne,
powering three innovative features — iX Media, iSense and
iDPOS — designed to increase revenue and lower costs for
Dresser Wayne’s customers. The iX Technology Platform’s open
architecture and forward-looking design give it unprecedented
stability, security and flexibility. |
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| Do the different iX
Technology Platform features have to be
purchased as a single package?
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| No. The iX Technology Platform features are
completely modular and can be purchased individually at any
time after the initial dispenser purchase. No new boards or
electronics are required to add additional iX Technology
Platform features to your existing Ovation dispensers. |
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| Are the iX Technology Platform features
available in dispenser models other than
Ovation? |
| At the moment, iX Media, iSense, and iDPOS are
only available for Dresser Wayne's Ovation dispensers. Due to
it’s forward-thinking design and compatibility, integration of
the iX Technology Platform into future Dresser Wayne product
introductions is planned. |
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| What else is required to install and use
the iX Technology Platform? |
| In addition to your legacy wiring, Cat 5 cabling
will need to be installed in your forecourt. |
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| What is iX Media? |
iX Media is a powerful tool for helping boost retail sales
by driving customers back into the store. Retailers can use iX
Media to customize site-specific full-motion video promotions
or other customer-oriented media messages that can be
broadcast to pump customers via a dispenser-integrated 10.4”
color display and speaker. |
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| What will iX Media allow me to
do? |
| Besides allowing you to create
“mini-commercials” to advertise in-store specials, promote
specific products and build brand awareness, iX Media also
lets you create and print coupons, drive proprietary card use,
promote premium fuel sales, track customer use and behavior —
even potentially sell in-store products and lottery tickets
right at the pump.
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| Does iX Media support
audio? |
| Yes, iX Media provides full multimedia
capabilities: video, audio and still imagery. |
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| How do I create the ads? |
| iX Media provides you with an easy-to-use
web-based tool that walks you through the process
step-by-step, from choosing images (brand-specific, generic or
ones you’ve uploaded) to writing promotional text to entering
prices to adding predefined animation effects. Dresser Wayne’s
partner, EK3 Technologies, can even provide more advanced
content creation including customized graphics, photography,
and even full-motion video production. Please contact your
regional sales manager for more information. |
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| Where is my media content
stored? |
| Media is either stored on a specially-configured
USB memory stick device or on the iX Media host. A backup
copy of all content is maintained on the iX Gateway. |
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| How do I load my media onto the
dispensers? |
| Once media has been created and previewed on the
web interface, it can be published either directly to an iX
Gateway via the network or to a specially-configured USB
memory stick device for later transfer to the iX
Gateway. |
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| What is iSense? |
| iSense is Dresser Wayne’s equipment diagnostics
tool. It remotely diagnoses and troubleshoots potential site
equipment problems — reducing unexpected downtime, lowering
maintenance costs, protecting your long-term investment and
improving overall site profitability.
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| How does iSense compare to competitors’
systems? |
| Unlike other remote diagnostic systems, iSense
is built on Dresser Wayne’s state-of-the-art, open-ended iX
Technology Platform. The forward-thinking iX design not only
limits the risk of obsolescence, it also works with your
existing infrastructure, integrating seamlessly via XML or
TCP/IP with your current third-party site monitoring devices,
management systems and corporate reporting structures.
Competitors’ systems, in contrast, limit your options by
requiring you to exclusively use proprietary equipment and
service contracts. iSense was specifically designed to offer
you more flexible solutions and eliminate high “switching”
costs. |
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| Are there any monthly service
fees? |
| No. Unlike the competition, iSense doesn’t
require you to pay any monthly service charges. In fact, its
advanced self-diagnostic, auto-update and remote reset
capabilities will actually save you money by curtailing
unnecessary technician site visits. |
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| When can I buy iSense? |
| iSense has undergone extensive field testing and
will be launched at the NACS SHOW 2005 in Las Vegas on
November 16-18, 2005. Production release is scheduled for
January 2006. |
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| What is iDPOS? |
| Part of the iX Technology Platform, iDPOS puts
POS functionality inside your dispensers — allowing them to
independently manage, process and store transactions even when
the in-store system is unavailable. |
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| Do I have to change my POS in order to
support iDPOS? |
| Yes. However, protocol documentation is
available for all 3rd party POS providers partnered with
Dresser Wayne. |
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| What is the Xflo Meter? |
| The Xflo Meter is the most accurate and field
proven fuel meter on the market. Engineered and built by
Dresser Wayne, it is designed to virtually eliminate meter
drift and significantly reduce meter-related maintenance
costs.
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| How will the Xflo Meter save me
money? |
| The phenomenally accurate Xflo Meter virtually
eliminates meter drift, actually saving you fuel every time a
customer fills their tank. Over the course of a year, you’ll
save as much as 4,000 gallons* — and that means
significant additional profit. Because the Xflo Meter doesn’t
need regular recalibration, you can also say goodbye to costly
service charges associated with less accurate meters. Finally,
the Xflo Meter maximizes fuel flow rates, helping increase
site throughput and allowing you to service more customers.
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| *(Based on 0.1% accuracy improvement and 5
dispensers per site.) |
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| Does the Xflo really eliminate
meter drift? |
| The Xflo Meter has undergone not only extensive
lab testing (subjected to an astonishing 12 million gallons of fuel), but also rigorous field tests, with more
than 3,000 meters installed in 600 Tokheim Harmony dispensers
in the US and UK since 2001. In both lab and field tests, the
Xflo Meters demonstrated no discernible drift — they were
still perfectly calibrated! |
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| Why is the Xflo Meter more accurate than
other meters? |
| The Xflo Meter’s phenomenal accuracy is the
result of its finely machined, precision ground bearing steel
spindles that measure every drop of fuel. Fewer moving
parts and sealing surfaces than traditional meters translate
to fewer areas for fuel to slip past the measuring chamber.
Finally, the Xflo Meter uses multiple calibration points (not
just one) which provide for better accuracy across the entire
flow range. |
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| Will the Xflo Meter improve my
dispenser’s flow rate? |
| Yes, dramatically. The Xflo Meter has a lower
resistance to fuel flow than any other meter on the market —
its capacity is nearly 50% higher than that of the iMeter. The
larger filter inlet also results in a better flow rate
performance. The Xflo Meter is without question Dresser
Wayne’s fastest meter ever. |
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| How is the Xflo Meter
constructed? |
| The Xflo’s efficient hydraulic design features
twin screw rotors made of hardened bearing steel housed in
compact package. The robust design, capable of handling 80-100
micron particles, is perfect for varied fuel environments.
It’s designed to function in all flow conditions, fluid
temperatures, densities and viscosities, and to be used with
the same fuel types compatible with the iMeter. There are
future plans to adapt the Xflo Meter for use with E85 and
propane. |
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| Is the Xflo Meter as secure as the
iMeter? |
| The Xflo Meter is even more secure as the
iMeter. With its high speed serial communication to the iGEM
pump computer and its lack of exposed gear sets, the Xflo
Meter is as highly resistant to tampering as the iMeter. And
the introduction of unique calibration tables and serial
numbers that must be recognized by iGEM add another layer of
security to the integrity of the transaction. |
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| When can I get an Xflo Meter? Can the
Xflo Meter be retrofitted into my existing
dispensers? |
| The Xflo Meter will be immediately available in
Dresser Wayne’s Ovation iX dispensers. Dresser Wayne’s
engineers intentionally designed the Xflo Meter module to
mount in the same form factor as the existing iMeter module,
making it easy to swap out meters in existing dispensers. The
Xflo Meter does require a dispenser with iGEM electronics
(3/Vista, Ovation, 3/G2200 and Select series). Dispenser
models older than 3/Vista or Tokheim cannot be retrofit.
Retrofit kits for the Ovation model will likely be available
by Spring 2007. |
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